Next-Generation Remote Management · Hosted in France · Sovereign

Industrial Remote Management: Control Your Facilities Remotely, 24 Hours a Day

The 4G cloud platform for monitoring yourpumping stations
< 30s
SMS alerts
4G LTE
connectivity
0 serveur
to maintain
247 sites
max per gateway
Watch a free demo Explore the equipment

No-obligation online demo · Up and running in 1 day

Why change?

Why Remote Management Solutions from the 2000s Are No Longer Sufficient

SOFREL, Lacroix, Perax: These systems have been installed at thousands of sites in France. But their architectures—designed for the pre-cloud era—are becoming a hindrance in the face of the current demands of local governments and industrial operators.

Local servers to maintain

The SOFREL, Lacroix, and Perax solutions from the 2000s rely on physical servers installed in your technical facilities. Each update requires the assistance of a certified integrator; hardware failures bring the entire monitoring system to a standstill; and the actual total cost of ownership (TCO) exceeds the initial purchase cost by 3 to 5 times over 10 years of operation.

  • Physical servers in the server room: air conditioning, UPS, maintenance
  • Paid software updates scheduled by the provider
  • Hardware failure = complete suspension of monitoring for 24 to 72 hours
  • Backup and Disaster Recovery: A Complex Process That Has Never Been Tested

Opaque Licenses by Measurement Point

The pricing model for traditional SCADA and RTU systems hinders growth: every new sensor, every new input/output, and every new piece of connected equipment causes licensing costs to skyrocket. Local governments and operators with multiple sites find themselves trapped by a pricing structure designed to keep them locked in.

  • Billing by number of tags, channels, or data points
  • Costs that double or triple as the equipment fleet expands
  • Additional paid modules: reports, SMS alerts, APIs, mobile…
  • Renewal of annual licenses with no perceived added value

Complex integration and prohibitive deadlines

Connecting equipment to the cloud using traditional solutions requires the involvement of a certified integrator, a 50-page specification document, and a timeline of 6 to 12 months. Dependence on a single proprietary ecosystem (specific cabling, exclusive memory card, in-house protocol) makes switching providers extremely costly.

  • Proprietary wiring and enclosures: cannot be sourced from anyone other than the supplier
  • Mandatory training on a proprietary configuration tool
  • Total dependence on a certified integrator for even the smallest change
  • Migration to another solution: quote > 100k€ for a network of 20 sites
How It Works

Remote Management in 3 Steps — From Equipment to Dashboard

Modbus RTU, Modbus TCP, RS-485, 4G LTE Cat-M1: Eziwan speaks the language of your industrial equipment. No proprietary middleware or certified integrator required.

01

Connect — 30 minutes on-site

The Eziwan industrial 4G router mounts on a DIN rail in your electrical cabinet. Powered by 9–36 V DC, it connects to your equipment via RS-485 Modbus RTU or Modbus TCP, depending on your system. An RS-485 bus can address up to 247 slave devices (PLCs, sensors, meters). The router automatically establishes an encrypted tunnel to the Eziwan cloud via 4G LTE—without any manual network configuration or the need to open firewall ports.

Native RS-485 Modbus RTU: 1,200 to 115,200 baud, configurable parity
Modbus TCP via built-in RJ45 Ethernet port
MQTT publish/subscribe support to a cloud-based or local broker
Wide-range power supply: 9–36 V DC, power consumption < 4 W
Operating temperature: -40°C to +75°C, IP40
02

Set up — no code, no integrator required

The Eziwan web dashboard lets you configure your entire monitoring system from a web browser, without installing any software or writing a single line of code. Preconfigured Modbus templates cover the most common devices (Schneider M340/M580 PLCs, Siemens S7 PLCs, level sensors, flow meters). Create your monitoring dashboards using drag-and-drop in less than an hour.

Preconfigured Modbus templates for over 200 devices on the market
Modbus addressing: holding registers (0x4x), input registers (0x3x), coils (0x0x)
Automatic scaling of raw values (factor, offset, unit)
Multi-site dashboards that can be configured using drag-and-drop
Permissions Management: admin, operator, read-only, per site
03

Operating — Controls, Alerts, Reports

Once your devices are connected and configured, the Eziwan platform becomes your unified control center. Send remote commands (writing to Modbus registers, activating digital outputs), set up SMS or email alerts when thresholds are exceeded, and schedule automatic weekly or monthly reports for your teams and management.

Modbus Remote Control: Register Write, Coil Force, Preset Send
SMS alerts within 30 seconds when a threshold is exceeded
Alert escalation: Level 1 (text message), Level 2 (phone call), Level 3 (on-call duty)
Automatic PDF reports with trend lines and statistics
5-year history with CSV export for auditing and regulatory compliance
Key Features

Everything you need to manage your industrial sites

From real-time monitoring to the REST API, including Modbus remote control and automated reporting: the Eziwan platform covers the entire industrial remote management cycle.

Real-time, multi-site monitoring

Geographic mapping of all your sites with real-time status. Customizable overview by site: levels, flow rates, equipment status, active alarms. Refreshed every 10 seconds via automatic Modbus polling. Accessible via web browser, iOS/Android smartphone, or tablet—no dedicated app required.

SMS/email alerts based on configurable thresholds

Set upper and lower thresholds for each monitored variable. SMS alerts are sent within 30 seconds of a threshold being exceeded. Configure quiet periods (for scheduled maintenance), minimum duration thresholds to prevent false alarms caused by transients, and a multi-level escalation logic to multiple recipients.

Remote Control

Send commands to your equipment without having to go anywhere: write Modbus Holding registers (FC16), energize coils (FC5/FC15), start/stop pumps via digital output. Each command is logged with a timestamp, operator ID, and the value applied. Conditional commands and sequence scripts are available via the API.

5-Year History with Export

All measurements are archived in a sovereign data center hosted in France (ISO 27001 HDS). View historical trends over any time period, export data to CSV for Excel or Power BI, and generate regulatory compliance reports. Data is retained for 5 years with no limit on the number of archived variables.

Weekly/Monthly Automatic Reports

Schedule automatic PDF reports featuring the metrics of your choice: cumulative consumption, operating time, number of alarms, and performance indicators. The reports are emailed to your team and management on the scheduled dates. The format can be customized with your logo and brand identity.

REST API for IT/CMMS Integration

The Eziwan REST API exposes all data in JSON format with OAuth2 authentication. Connect your CMMS (SAP PM, Infor EAM, Maximo), your ERP, or your BI system without any custom development. OpenAPI documentation available. Configurable webhooks to push events to Zapier, Microsoft Teams, or your own webhook. Guaranteed throughput: 1,000 requests per minute.

Areas of Application

A remote management platform tailored to each industry sector

Water & Sanitation

Remote Management of Drinking Water and Wastewater Networks

Water authorities, municipalities, and drinking water distribution utilities face challenges related to network efficiency, leak control, and service quality. The Eziwan remote management system transmits real-time data from Modbus TCP flow meters (Itron, Elster, Sensus), reservoir levels (ultrasonic sensors, pressure), the status of lift pumps, and water quality analyses (chlorine, pH, turbidity).

Modbus RTU RS-485Modbus TCP/IP4G LTE Cat-M1MQTT TLS 1.3

Typical Use Cases

  • Pumping stations: flow rate monitoring, tank level, P1/P2 pump status, number of starts
  • Drinking Water Tanks: Real-Time Level, Overflow/Empty Alarms, Consumption History
  • WTP: measurements of inflow/outflow flow rates, dissolved oxygen, turbidity, and the status of aerators and pumps
  • Well Drilling and Water Extraction: Flow Rate, Pressure, Conductivity, Submersible Motor Failure Detection
Comparatif

Eziwan vs. Traditional Remote Management Solutions

An objective comparison between Eziwan cloud-based remote management, legacy RTU/SCADA solutions (SOFREL, Lacroix), and traditional SCADA systems (Wonderware, Ignition, FactoryTalk).

CriterionEziwanCloud-Based Remote ManagementSOFREL / LacroixLegacy RTUTraditional SCADAWonderware, Ignition
Deployment Timeframe 1 day 6 to 12 months 3 to 18 months
Installation Cost < 5 000 € 20 000 to 100 000 € 50 000 to 500 000 €
License Template All-Inclusive Subscription License + Annual Maintenance License by tag/user
Connectivity Native 4G LTE Dual SIM PSTN/GPRS/3G (optional) LAN/WAN Network Only
Platform Update Continuous, automatic Annual, based on a quote Dedicated Migration Project
Support Includes chat, email, and phone support Mandatory Maintenance Contract Integrator + Software Vendor (combined costs)
Accommodations France's Sovereign Cloud On-premises client server On-premises or in the cloud outside the EU

Note: The SOFREL/Lacroix and traditional SCADA figures are estimates based on feedback from French local governments and industrial operators. Actual costs vary depending on the size of the project, the number of sites, and the contractual terms of each supplier. Request an audit of your situation for a personalized comparison.

Frequently Asked Questions

Everything You Need to Know About Industrial Remote Management

Technical and precise solutions for facility operators, local governments, and automation integrators.

Hosted in France
Data Stored in France — ISO 27001-Certified Data Center
4G LTE Dual SIM
Automatic operator switch in < 30 seconds
5 years of retention
Complete history with no limit on the number of variables
Alertes < 30s
SMS messages triggered within 30 seconds of the threshold being reached
Open REST API
CMMS, ERP, and BI Integration Without Custom Development
Quick Start

Switch to cloud-based remote management in less than a week

Schedule a 30-minute demo with an Eziwan engineer. You’ll walk away with a customized deployment plan, a cost estimate, and access to a demo environment with your own data. No commitment, no need to sign anything in advance.

  • Setup at your first location in 1 day
  • Training included for your operators and technicians
  • Phone and chat support included at no extra charge
  • Migration from SOFREL or Lacroix: Dedicated Support
What You Get
Online Demo30 min, no obligation
Supported ProtocolsModbus RTU · Modbus TCP · MQTT
Connectivity4G LTE Cat.4 · Dual SIM · ETH
AccommodationsFrance — ISO 27001 — GDPR
Deployment1 day at the first site
SupportIncluded — FR — Extended Hours