THE PROBLEM
Your technicians still make house calls for
Just a diagnosis?
For 80% of industrial maintenance tasks, remote access would solve the problem in a matter of minutes. But without the right solution, every alarm triggers a service call.
Expensive travel
200–400€ per service call (technician time + transportation). A fleet of 50 machines can cost more than 200,000€ per year in preventive maintenance visits.
Long response time
In the event of a breakdown, travel time increases the MTTR by several hours. Every minute of machine downtime results in a loss of production.
Inappropriate corporate VPN access
Generic VPN solutions expose the entire network. Access to a PLC should not grant access to the client company's entire IT system.
THE SOLUTION
Industrial remote access,
designed for the OT
Built-in OpenVPN/IPSec VPN
An encrypted tunnel is established in less than 3 seconds, with keys exchanged automatically. No TCP or UDP ports need to be opened on the site side.
Native Zero Trust
Every access attempt is authenticated, authorized, and audited. There is never any split VPN or global network access.
Instant Connection
Tunnel setup time < 3 seconds. Access TIA Portal, Sysmac Studio, or SSH from your usual PC.
Built-in RDP & VNC
Access HMIs, industrial PCs, and SCADA systems via RDP or direct VNC. No third-party software to install.
Granular access by user
Control who can access which equipment, when, and from which IP address. Time-stamped audit log.
Complete audit log
All VPN connections are logged: user, source IP, duration, and target device. CSV/JSON export.
Simultaneous multi-site operations
Manage hundreds of sites from a single dashboard. Multi-tenant VPN connection with complete isolation.
Compatible with all protocols
Modbus TCP, EtherNet/IP, PROFINET, Siemens S7 — everything passes through the VPN tunnel without any special configuration.
USE CASES
Who uses Eziwan remote access?
Constructeur machine (OEM)
Problem
Every alarm triggers a costly trip to the end customer's site, even for a simple parameter adjustment.
Solution
An Eziwan gateway is pre-installed on every machine delivered. Technicians can connect from the office in 3 seconds. TIA Portal, Sysmac Studio, RSLogix: direct access to the PLC as if they were on site.
Measured results
COMPATIBILITY
Compatible with all PLCs on the market
The Eziwan VPN is network-transparent—it works with any PLC or HMI without requiring any special configuration.
Frequently Asked Questions
READY TO ELIMINATE YOUR TRAVEL?
Remote Access to Your First PLC
in less than an hour
Free POC with 2 Eziwan gateways at your actual sites. VPN connection to your PLC starting on day one.